- Two same-day sessions via Zoom Web Meeting
- Flat Fee for unlimited attendees
- Online vulnerability assessments for work environments and business functions
- Deliverables include survey results, PowerPoint slide deck, video of exercise
Simulations and exercises are an important part of crisis planning, especially appropriate for dealing with pandemic events. But this program is not just about hand-washing and social distancing
This exercise takes department staff on a deep-dive into work processes and production cycles, exploring how fear-driven behavior changes can impact transaction volumes across all delivery channels.
Most importantly, attendees are asked to consider how behavior changes create opportunities to influence how customers choose and use financial services.