Wednesday, April 18, 2012

BCP Partnerships – Continuous Support Service

Our BCP Partnership service is designed to provide ongoing support for all aspects of a community bank’s Business Continuity Program. BCP Partnerships allow community banks to free staff for other projects while leaving routine BCP maintenance to us. We will perform a variety of BCP maintenance activities depending on the specific needs of the bank. We will serve as BCP Administrator with respect to your BCP Data Warehouse solution, or we will manage the data using our proprietary data storage system (implemented in either MS Access or MS SharePoint).

Fees for the BCP Partnership service are based a low monthly fee and hourly rates depending on the service performed. In this way, the bank only pays for actual work performed and costs are automatically scaled to the size and complexity of the bank.

It will be our responsibility to:

Track key dates such as pending regulatory examinations and audits, and schedule maintenance activity so that plans are in the best possible shape at the right time
Manage a shared project plan to track tasks, assignments and due dates
Send reminders to BCP Coordinators and follow up as needed
Work with bank staff to fulfill information requests from auditors and examiners
Prepare management responses to audit and regulatory findings
Receive BCP Data Warehouse changes and updates from designated bank employees
BCP Data Warehouse administration – Set up and manage users, permissions, etc.
Periodically evaluate the data in your plan to determine what elements need to be updated
Produce reports and distribute to the appropriate people for review and update
Generate department, branch and team documentation
On request or as needed, we will conduct research into specific emergency situations, prepare custom Emergency Response Task lists, and conduct exercises and training sessions for bank staff

Wednesday, April 4, 2012

Using Social Media to Monitor Disasters

I use HootSuite on my desktop and on my Android smartphone to monitor a bunch of disaster-related Twitter accounts (you can see the list here). Shortly after 5:00 pm EDT Tweets from several sources describing the tornadoes in the Dallas/Fort Worth area scrolled by. I took note of several hashtags and did a quick search, immediately uncovering hundreds of "on the scene" text descriptions, and lots of links to pictures and raw video. All of this well ahead of national coverage.

Within about an hour, YouTube videos were being uploaded showing scenes, some of them geocoded to the exact location.

When the national coverage started most of the news anchors were using Twitter feeds as their source. All edited, of course, to block out anything deemed unsavory.

Social media in general, and Twitter in particular, is becoming an essential disaster event monitoring tool. 

Tuesday, April 3, 2012

BCP Services from BNP, Inc.

Google Docs is getting pretty cool. Here is a link to a service list I created and stored in a folder (called a "collection" in Google parlance) on Google Docs.

After creating the document and and converting it to PDF, I just clicked the "share" button and made it public.

Here's the link again:

Click on it. Read the document. Then call me and hire me.

Quickly, before the regulators get there!